SKU:AA/SC/7673
Marketing, Service, Customer Satisfaction. This title is part of the Crisp 50-Minute Series which presents self-paced learning. These are comprehensive self-study books for business or personal use that are filled with exercise, activities and increased understanding. (112 Pgs.). Glossy Pictorial cover, VVG.
AUTHOR: Dru Scott, Ph. D. PUBLISHER: Crisp Publications, CA ISBN: 1560520841 YEAR: 1991 FORMAT: Hardcover EDITION: Revised Ed.