SKU:AA/HC/4197
How to improve quality, productivity, and employee satisfaction. Owners name on cover sheet. Book VVG. DJ has a slight tear at bottom of front cover, other than that it is VVG. (209 Pgs.)
AUTHOR: William C. Byham, Ph.D. PUBLISHER: Development Dimensions ISBN: 0962348309 YEAR: 1988 FORMAT: Hardcover EDITION: First Ed.