SKU:AA/HC/11991
Business; Management; How to get the service you want, exactly the way you want it. Employee Motivation, Customer Service. (241 Pgs.) Previous name forepage otherwise, DJ & Book VVG.
AUTHOR: Peter Glen PUBLISHER: William Morrow & Co. NY ISBN: 0688088961 YEAR: 1990 FORMAT: Hardcover EDITION: Later Printing