SKU:AA/SC/13107
Business; Management; A guidebook for service professionals working on the front line. It equips you with savvy and skills to deliver. (136 Pgs.) Covers and Book VVG.
AUTHOR: Kristin Anderson, Ron Zemke PUBLISHER: AMACOM, NY ISBN: 0814477771 YEAR: 1991 FORMAT: Softcover EDITION: Later Printing